Terms and Conditions

Effective Date: 16 June 2025

1. Acceptance of Terms

By accessing or using the RoamCompare website ("Website"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use the Website.

2. Description of Service

RoamCompare is a comparison and aggregation service that displays pricing information for eSIM plans from various providers worldwide. We act solely as an information aggregator and comparison platform. RoamCompare is not an eSIM provider and has no direct relationship with, control over, or responsibility for the eSIM providers whose plans are displayed on our Website.

3. Affiliate Relationships and Revenue

Important Disclosure: RoamCompare generates revenue through affiliate partnerships with eSIM providers. When you click on links to eSIM providers through our Website or make purchases through such links, we may receive a commission or other compensation from those providers. This affiliate relationship does not affect the pricing you pay to the eSIM providers, but it does influence how we fund our service.We strive to present accurate and unbiased information despite these affiliate relationships, but you should be aware that our revenue model may influence which providers are featured or how they are presented.

4. Accuracy of Information

While we make reasonable efforts to ensure the accuracy of pricing and plan information displayed on the Website, we cannot guarantee that all information is current, complete, or accurate. eSIM plan prices, availability, terms, and conditions can change frequently and without notice. You should always verify current pricing, terms, and availability directly with the eSIM provider before making any purchase decisions.

5. No Warranties or Guarantees

RoamCompare provides the Website and all information "as is" without any warranties of any kind, either express or implied. We specifically disclaim all warranties regarding:

  • The accuracy, completeness, or timeliness of information
  • The availability or functionality of the Website
  • The quality, performance, or suitability of any eSIM plans or providers

6. Limitation of Liability

RoamCompare shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or related to:

  • Your use of the Website
  • Any inaccuracies in displayed information
  • Your purchase or use of eSIM plans from third-party providers
  • Any disputes between you and eSIM providers
  • Any interruption or unavailability of the Website

7. Third-Party Relationships

When you purchase eSIM plans through links on our Website, you are entering into a direct contractual relationship with the eSIM provider, not with RoamCompare. All transactions, customer service issues, refunds, technical support, and disputes related to eSIM plans must be handled directly with the respective eSIM provider. We are not a party to these transactions and cannot assist with provider-specific issues.

8. User Reviews and Content

8.1 Review Submission

RoamCompare may allow users to submit reviews and ratings of eSIM providers and plans. By submitting a review, you grant RoamCompare a non-exclusive, royalty-free, perpetual license to use, display, modify, and distribute your review content.

8.2 Review Guidelines

All user reviews must comply with the following guidelines:

  • Truthful and Based on Experience: Reviews must be honest and based on your actual experience with the eSIM provider or plan
  • No Fake Reviews: Creating false, misleading, or fraudulent reviews is strictly prohibited
  • No Profanity or Offensive Language: Reviews containing profanity, hate speech, discriminatory language, or offensive content will be removed
  • No Personal Information: Do not include personal information such as phone numbers, email addresses, or account details in reviews
  • Relevant Content: Reviews should focus on your experience with the eSIM service and be relevant to other users
  • No Spam or Promotional Content: Reviews should not contain spam, advertising, or promotional content for competing services

8.3 Prohibited Review Practices

The following practices are strictly prohibited:

  • Submitting reviews for services you have not personally used
  • Creating multiple accounts to submit multiple reviews
  • Accepting compensation from providers in exchange for reviews (unless clearly disclosed)
  • Using reviews to harass, threaten, or defame individuals or companies
  • Submitting reviews that violate applicable laws or regulations

8.4 Review Moderation

RoamCompare reserves the right to:

  • Review, edit, or remove any user-submitted content at our discretion
  • Suspend or terminate accounts that violate review guidelines
  • Verify the authenticity of reviews through various means
  • Contact users to clarify or verify review content

We do not guarantee that all reviews will be published, and we are not obligated to provide reasons for content removal.

8.5 Disclaimer Regarding Reviews

User reviews represent the opinions of individual users and do not reflect the views of RoamCompare. We do not verify the accuracy of all user reviews and cannot guarantee that reviews represent typical experiences with eSIM providers.

9. General User Conduct

You agree to use the Website only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Website in any way that violates applicable laws or regulations
  • Attempt to gain unauthorized access to any portion of the Website
  • Interfere with or disrupt the Website's functionality
  • Use automated systems to access or collect data from the Website without permission
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity

9.1 Prohibition on Data Extraction and Automated Access

Scraping, Crawling, and Automated Data Collection Prohibited. You are strictly prohibited from:

  • Scraping, crawling, or using automated tools to extract data from the Website
  • Using bots, spiders, scrapers, or other automated programs to access the Website
  • Systematically downloading, copying, or harvesting content from the Website
  • Using any automated means to collect pricing information, eSIM plan data, or other Website content
  • Reverse engineering, decompiling, disassembling, or attempting to derive source code from the Website

RoamCompare has made substantial financial and technical investments in developing proprietary APIs, data aggregation systems, and partnerships with eSIM providers to deliver accurate, real-time pricing information and eSIM plan details displayed on our Website. Unauthorized scraping or data extraction of our displayed prices and eSIM plan information undermines these investments and harms our business model. Any attempt to circumvent our systems or extract our data constitutes a violation of these Terms and may result in immediate legal action.Enforcement. We actively monitor for unauthorized access and data extraction. Violations may result in:

  • Immediate termination of access
  • Legal action to protect our intellectual property and business interests
  • Claims for damages resulting from unauthorized use
  • Injunctive relief to prevent further violations

If you require access to our data for legitimate business purposes, please contact us to discuss potential licensing arrangements.

10. Intellectual Property

The Website's content, design, logos, and functionality are owned by RoamCompare and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without express written permission. User-submitted reviews and content remain the property of the submitting user, but users grant RoamCompare the license described in Section 8.1.

11. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which governs the collection and use of your personal information when using the Website. The Privacy Policy is incorporated into these Terms by reference.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting updated Terms on the Website with a new effective date. Your continued use of the Website after such changes constitutes acceptance of the modified Terms.

13. Termination

We may terminate or suspend your access to the Website at any time, with or without notice, for any reason, including breach of these Terms. Upon termination, previously submitted reviews may remain on the Website at our discretion.

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of United Kingdom. Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts in United Kingdom.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect.

16. Contact Information

If you have questions about these Terms, please contact us at:

Email: hello@roamcompare.com

Last Updated: 16 June 2025